Terms of Service

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TERMS AND CONDITIONS OF SERVICE

CLIENT UNDERSTANDS AND ACCEPTS THAT: ZeroRisk Cases, LLC provides leads that will undergo three processes:

  1. digital marketing
  2. call center division, and
  3. document services

The Campaign Fee is based upon the reasonable costs of such advertising.

Each signed lead will include completed intake form, signed attorney retainer, HIPPA, HiTech, and any other attorney provided documents for lead signature. We also include Medical Records, Medical Records Review, Plaintiff Fact Sheet, Plaintiff Management, and Call Recordings for added quality assurance with each signed lead.

Marketing Services Only. ZeroRisk Cases, LLC is an advertising publisher providing marketing services to Advertiser.

ZeroRisk Cases, LLC’s sole duty and obligation shall be to run the Campaign as described in the Agreement and the Insertion Orders provided in the invoice sent separately. ZeroRisk Cases, LLC does not represent or guarantee any level of response or that any interested persons shall hire Advertiser.

ZeroRisk Cases, LLC Does Not Provide Legal Advice. ZeroRisk Cases, LLC is not a law firm, nor is it staffed by lawyers. ZeroRisk Cases, LLC does not and will not provide any legal advice. If any applicant should request legal advice, ZeroRisk Cases, LLC shall state that the interested person should consult with a licensed attorney for answers to legal questions.

ENDORSEMENT AND RESPONSIBILITY

ZeroRisk Cases, LLC does not endorse the companies whose Advertisements are shown by third party companies such as Google on the site. ZeroRisk Cases, LLC does not endorse any of the companies shown by third party companies on the site. Any dealings between the visitors with the advertisers or third party companies are the sole responsibility of visitors.

DELIVERABLES

Each signed lead will include completed intake form, signed attorney retainer, HIPPA, HiTech, and any other attorney provided documents for lead signature.  We also include Medical Records, Medical Records Review, Plaintiff Fact Sheet, Plaintiff Management, and Call Recordings for added quality assurance with each signed lead.

This process assures that each signed lead we provide matches the intake information that the lead provided and will result in a higher probability of a successful litigation.

 TERMS AND CONDITIONS

This Agreement and each Insertion Order are subject to and governed by these Terms and Conditions.

Term

This Agreement shall remain in effect for so long as any Insertion Order is in effect. Following the termination or expiration of this Agreement and any Insertion Order, any and all provisions set forth herein which, by their very nature, are intended to survive any expiration or termination hereof, shall so survive, including without limitation, the provisions respecting Confidentiality, Limitation of Liability, Attorney’s Fees, and Applicable Law.

Timeframes

ZeroRisk Mass Tort Signed Retainer Cases™ work will commence within 7-14 business days of payment and continue until all signed retainers have been delivered. Campaign will be ongoing until completed.  A change in criteria during the course of any current campaign may delay the completion of the campaign.

 ZeroRisk Replacement Policy™

  1. If the lead we sign for you does not meet your initial criteria, we replace it, no questions asked.
  2. A change in the Lead Buyer’s campaign criteria during the course of any current campaign may change the cost per signed lead under the new criteria for the current and future campaigns.
  3. Signed leads will not be replaced if there is a change in the current campaign criteria invalidating any signed lead as compensable case.
  4. If the medical records do not support the claim(s) on the intake, we will replace the signed lead at no charge.

No Contact:

If Lead Buyer cannot contact lead after 5 attempts by phone, email or text message, you must inform Supplier within 2 business days of last attempt.  Supplier will then attempt to contact lead and if successful either do a call transfer or arrange for a best time to call.  Supplier will also inform the lead that they can initiate the call directly. If Supplier is unsuccessful in contacting the lead, the signed lead will be replaced.

Refund Policy:

There are no partial or full refunds provided by the Supplier. Supplier will make every effort to fulfill Lead Buyer’s campaign.  Supplier will not refund any Lead Buyer’s paid campaign fees if Supplier cannot fulfill Lead Buyer’s campaign due to any acts of Nature, God (including lightning, floods, earthquakes, fire, or high winds), pandemics, man-made crisis, natural or man-made disaster, war, market conditions or any other force majeure that would directly or indirectly affect Supplier’s ability to complete Lead Buyer’s campaign.  Should Supplier agree, solely at Supplier’s discretion, to any refund to Lead Buyer, the maximum amount of refund would be any fees paid by Lead Buyer on any remaining portion of the campaign minus cost of Supplier’s media buys spend to date.

No Assignment; Amendments

Lead Buyer may not transfer or assign any of its rights under this Agreement or any Insertion Order. This Agreement and an Insertion Order may be modified only by a written amendment signed by both parties.

Marketing Services Only

Supplier is an advertising Supplier providing marketing services to Lead Buyer. Lead Buyer is not a “lawyer referral service” or a “for-profit lawyer referral service.”

No Representation or Guarantee of Results

Supplier’s sole duty and obligation shall be to run the Campaign as described in this Agreement and the Insertion Orders. Supplier does not represent or guarantee any level of response or that any interested persons shall hire Lead Buyer.

Supplier Does Not Provide Legal Advice

Supplier is not a law firm, nor is it staffed by lawyers. Supplier does not and will not provide any legal advice. If any applicant should request legal advice, Supplier shall state that the interested person should consult with a licensed attorney for answers to legal questions.

Confidentiality

All information collected or in the possession of Supplier shall be kept by Supplier in strict confidence.

Flat Campaign Fee—Not Based on any Contingency

Supplier’s Campaign Fee is a flat all-inclusive fee and is not contingent upon the perceived or actual value of any potential recoveries; whether or not there is any recovery in any potential claim; or any other factors.

Non-Exclusive Services

Lead Buyer acknowledges that Supplier is not exclusively engaged by Lead Buyer and that Supplier accepts engagements from numerous other Lead Buyers.

Compliance with Rules of Professional Conduct

If Lead Buyer is a lawyer or a law firm, then Lead Buyer and the Campaign may be subject to compliance with all State, local, and other applicable rules of ethics and codes of professional conduct (collectively, “Rules of Professional Conduct). Supplier does not make any representations or warranties that its services or the Campaign is compliant with any Rules of Professional Conduct. Lead Buyer is solely responsible to assure that the Campaign, all advertising in the Campaign, and the services provided by Supplier do not violate any Rules of Professional Conduct. On written request of Lead Buyer, Supplier will provide Lead Buyer with actual copy or exemplars of pre-insertion copy of advertising to be used in the Campaign so that Lead Buyer may determine if such Campaign complies with the Rules of Professional Conduct to which Lead Buyer is subject.

Not a prospective contact/Lawyer Matching Service

Supplier undertakes to publish advertising as directed by Lead Buyer. Supplier does not undertake to “match” any particular prospective contact with any particular Lead Buyer. Supplier’s goal is to provide Lead Buyer with the responses resulting from the Campaign.

No Recommendations

Supplier will not make any recommendations that Lead Buyer is the “right” lawyer for anyone who responds to the Campaign or that Lead Buyer is qualified to handle any particular matter.

Limitation of Liability

IN NO EVENT SHALL SUPPLIER BE LIABLE TO LEAD BUYER FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, EVEN IF SUCH DAMAGES ARE FORESEEABLE AND REGARDLESS OF WHETHER SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL SUPPLIER BE LIABLE TO LEAD BUYER FOR ANY AMOUNT GREATER THAN THE AMOUNT PAID BY LEAD BUYER TO SUPPLIER UNDER THIS AGREEMENT FOR THE MOST RECENT 30-DAY PERIOD PRIOR TO ANY ALLEGED CLAIM BY LEAD BUYER. SUPPLIER EXPRESSLY DISCLAIMS ALL WARRANTIES REGARDING SUPPLIER’S SERVICES OR ANY PORTION THEREOF, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE, AND ANY WARRANTY REGARDING (A) THE NUMBER OF PERSONS WHO WILL ACCESS THE ADVERTISEMENT; (B) ANY BENEFIT LEAD BUYER MIGHT OBTAIN FROM ANY ADVERTISING; AND (C) THE SPEED, ACCESSIBILITY, OPERATION OR FUNCTIONALITY OF ANY ADVERTISING TO BE DISPLAYED.

Force Majeure

Except for payment obligations, neither party shall be deemed in default of this Agreement or any Insertion Order, nor shall it hold the other party responsible for, any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, armed conflict, labor strike, lockout, or boycott.  In the event a force majeure event described in this section extends for a period in excess of thirty (90) days in the aggregate, either party may immediately terminate this Agreement and any Insertion Order.

Attorneys’ Fees

If any action is brought at law, in equity or arbitration, including an action for declaratory relief, is brought to enforce or interpret the provisions of this Agreement and any Insertion Order, the prevailing party shall be entitled to reasonable attorneys’ fees, for all arbitration, pretrial, trial or appellate levels, which may be set by the court or the arbitrator in the same action or i n a separate action brought for that purpose, including costs and fees for investigation and collection of any amount awarded in such action, in addition to any other relief to which the party may be entitled.

Applicable Law

This Agreement and all Insertion Orders are to be construed under the laws of the Commonwealth of Pennsylvania without taking into account its conflicts of law rules. Any action arising out of this Agreement or any Insertion Order or the relationship of the parties established herein shall be brought only in a court of competent jurisdiction located in Lehigh County, Pennsylvania and the parties hereby consent and submit themselves to the exclusive jurisdiction of such Courts for such purpose.

RIGHTS TO USE OUR WEBSITE

You may view, download, print or transmit the text, pictures, graphs, charts, and other content (collectively, the “Content”) on our Website for noncommercial, personal purposes only. As between you and ZeroRisk Cases, LLC, ZeroRisk Cases, LLC is and will remain the exclusive owner of all content on our Website. All Content must retain all copyright and other proprietary notices associated therewith, and neither any Content nor any copy or copies thereof may be modified in any way without the express prior written permission of ZeroRisk Cases, LLC

You acknowledge and agree that you are solely responsible for the content and consequences of any Content you post on or to our Website. You agree not to post or transmit any unlawful, libelous, defamatory, abusive, threatening, racially offensive, obscene, pornographic or profane Content or any Content that constitutes or encourages criminal conduct or that by its posting would infringe any intellectual property or proprietary right, or any other right, of any third party. You agree not to impersonate any other person or entity (including a ZeroRisk Cases, LLC employee) while on our Website.

You agree that as between you and ZeroRisk Cases, LLC, all Content posted by you on our Website shall become the property of ZeroRisk Cases, LLC upon such posting. ZeroRisk Cases, LLC reserves the right to modify or remove content in part or in whole in its sole discretion and without notice to you. All rights not expressly granted herein are reserved.

DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT OUR WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT OF THIRD PARTY RIGHTS. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ZeroRisk Cases, LLC DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS THAT THE CONTENT IS TRUE OR CORRECT, THAT ACCESS TO OUR WEBSITE WILL BE UNINTERRUPTED, OR THAT THIS SITE OR SERVER ARE WITHOUT COMPONENTS WHICH MAY BE HARMFUL TO YOUR COMPUTER OR DESKTOP SOFTWARE. FURTHER, ZeroRisk Cases, LLC ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, OR FAILURE TO STORE ANY CONTENT OR PERSONALIZED SETTINGS.

DISCLAIMER OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT ZeroRisk Cases, LLC SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER IN CONNECTION WITH YOUR USE OF OUR WEBSITE.

CHOICE OF LAW

IN ORDER TO ENSURE THAT THESE TERMS WILL BE GOVERNED BY UNIFORM LEGAL PRINCIPLES. THE LAWS OF THE STATE OF PENNSYLVANIA (WITHOUT REGARD TO SUCH STATE’S CONFLICTS OF LAW PRINCIPLES) SHALL GOVERN ANY DISPUTES ARISING FROM YOUR USE OF THIS SITE. YOU FURTHER AGREE THAT ANY DISPUTE ARISING IN CONNECTION WITH YOUR USE OF THIS SITE SHALL BE LITIGATED IN A COURT OF COMPETENT JURISDICTION IN THE STATE OF PENNSYLVANIA. YOU STIPULATE AND AGREE THAT YOU HAVE SUFFICIENT CONTACTS WITH SUCH COURTS TO BE SUBJECT TO THEIR PERSONAL JURISDICTION.

INTELLECTUAL PROPERTY AGENT FOR NOTICE

ZeroRisk Cases, LLC reserves the right to disable or terminate the accounts of and block access to users who may be infringing the intellectual property and other proprietary rights of others in its discretion. Should you believe that your intellectual property or proprietary rights have been infringed by the posting of Content on our Website, or if you are an authorized representative of a person whose rights may have been infringed, please provide a written communication to ZeroRisk Cases, LLC The contact information is given below. The notification must include:

(i) Your physical or electronic signature.

(ii) An identification of the work claimed to have been infringed, or, if multiple works on our Website are covered by a single notification, a representative list of such works.

(iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and information reasonably sufficient to permit ZeroRisk Cases, LLC to locate the material.

(iv) Information reasonably sufficient to permit ZeroRisk Cases, LLC to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted.

(v) A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by you or the owner on whose behalf you are submitting the notification.

(vi) A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of a right that has been infringed.

For claims of infringement, we can be reached by email at  abuse@zeroriskcases.com or write to us at:

ZeroRisk Cases, LLC
47 N. Jefferson Street
First Floor
Allentown, PA 18102
610-437-8822

REVISIONS TO THIS TERMS OF SERVICE POLICY

ZeroRisk Cases, LLC reserves the right to revise, amend, or modify our TOS (Terms of Service) and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our TOS (Terms of Service).

TERMS OF SERVICE (TOS)

IMPORTANT NOTICE: *All Payments To ZeroRisk Cases, LLC Are Non-Refundable*

ZeroRisk Cases, LLC, (“The Company”) agrees to furnish services to the Subscriber, subject to the following TOS (Terms of Service).

Use of ZeroRisk Cases, LLC Service constitutes acceptance and agreement of ZeroRisk Cases, LLC’s TOS (Terms of Service).

All provisions of this contract are subject to the TOS (Terms of Service) of ZeroRisk Cases, LLC

This Agreement shall be construed in all respects in accordance with the laws of the state of Pennsylvania, county of Lehigh applicable to contracts enforceable in that state. Venue will be Lehigh County, Pennsylvania

  1. Payments and Fees: All mass tort and MVA leads will be paid by wire transfer. Some services may be paid for by check or ACH as agreed upon before service is provided. Drafts returned for any reason are subject to a $25.00 returned item charge. Credit cards that are declined for any reason are subject to a $10.00 declination fee. Service will be interrupted on accounts that reach 10 days past due. Service interrupted for nonpayment is subject to a $200 reconnect charge. Accounts not paid by due date are subject to a $25.00 late fee. Accounts that are not collectable by ZeroRisk Cases, LLC may be turned over to an outside collection agency for collection. If your account is turned over for collection, you agree to pay the company a Processing and Collection Fee of not less than $50 nor more than $250. If you desire to cancel your account, please follow the proper procedure to do this as outlined in this TOS. ACH Drafts only available to U.S. Customers.
  2. Refund and Disputes: All payments to ZeroRisk Cases, LLC are nonrefundable. This includes the one-time setup fee and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 60 days of the time the dispute occurred. If you dispute a charge to your credit card issuer that, in ZeroRisk Cases, LLC’s sole discretion is a valid charge under the provisions of the TOS , you agree to pay ZeroRisk Cases, LLC an “Administrative Fee” of not less than $50 and not more than $250.

There are no refunds for any of our lead generation programs.  If a lead is disputed and accepted as a valid dispute, ZeroRisk Cases, LLC will replace that lead with a new lead. 

  1. Failure to Pay: The Company may temporarily deny service or terminate this Agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not relieve Subscriber of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees.
  2. Account Cancellation: Requests for canceling accounts may be made in writing with at least 30 day notice but not more than 60 days prior written or emailed notice and sent to:

ZeroRisk Cases, LLC
47 N. Jefferson Street
First Floor
Allentown, PA 18102
610-437-8822
abuse@zeroriskcases.com

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