ZeroRisk Compliance Program

ZeroRisk Compliance Program^TM

The key problem is that lead generators don’t necessarily adhere to ethical restraints that restrict attorneys when recruiting clients and a lack of transparency.  Lead generators aren’t transparent to both attorneys and claimants. For example, some offshore call centers have used data mining to target people individually.  They may lie and promise certain settlement amounts, enticing a lead to sign up.  In addition, to increase the reach of their efforts to sign up potential victims, attorneys and their marketing agents or lead generators use automated technology to place thousands of calls to potential claimants who have not opted in to receive calls.  Among other methods, many lead generators use cold calls to solicit prospective clients in violation of the Telephone Consumer Protection Act, a federal statute enacted in response to public outrage about intrusive, nuisance telemarketing practices.

As a responsible client acquisition firm, we are taking further steps to ensure we are protecting our attorney client’s liability as well as ours for false claims.

All our lead generation is done internally.  We do not use any third-party lead-generation services.  Our marketing team develops all the ad creatives as well as manages all media buys.  In addition, we utilize a proprietary data collection procedure we developed.  This process is the key to obtaining clients “at the bottom of the funnel.”  This means they are leads who have been affected by the drug or product in question, have the desired deleterious effect, have been treated for the resulting medical condition, AND want to discuss their case with an attorney.  This technology will provide the highest possible value to clients for each mass tort we can offer.

All potential claimants responding to our marketing come into our US-based call centers to get legal help.

We do NOT make cold calls nor use illegal methods to solicit calls.  Outbound calls are only made in response to inbound requests from potential claimants.

All our advertising is TCPA compliant and pre-approved by our attorney clients.

To help protect against lead fraud, we scrub all our inbound and outbound leads using our Scammer Scrub^TM trusted cloud-based defense against serial plaintiffs and “lawsuit mill” litigators who target and entrap law firms and lead generators for TCPA (Telephone Consumer Protection Act) violations.  The software identifies serial TCPA plaintiffs and serial litigators while running wireless, VoIP, and DNC (Do Not Call) list scrubs and helps us maintain TCPA compliance.  The software is updated in real-time from original court documents and the National DNC list.

The intake specialists at ZeroRisk Cases^® are all experienced nurses. They prepare all the necessary paperwork to be forwarded to the Compliance Department.

Calls come into our intake center from one of our advertisements and are handled by one of our Intake Specialists assigned to the specific campaign.

If a web form has been completed on one of our marketing landing pages, an Intake Specialist calls the lead to confirm they completed the form and start the intake process.

Our Intake Specialist signs up the claimant (based on Attorney Criteria).

Our Intake Specialist obtains a digital retainer signed by the claimant and asks permission to forward the signed claim to the law firm.

Our Intake Specialist forwards the completed digital case documents to our Compliance Department.  Our Compliance Department is also staffed by experienced, retired nurses.

A Compliance Specialist completes a compliance call to ensure the lead has given permission to receive the call and has requested help for their case.

During the Compliance call, the Compliance Specialist emphasizes the name of the law firm that will contact them.  The Compliance Specialist provides the law office’s phone number to ensure the complainant will answer the call.  The Compliance Specialist informs the complainant to expect the attorney forms via FedEx and a call from our notary service to wet-sign.

In addition, the Compliance Specialist completes a third-party AI-Driven fraud detection protocol, a KYL-Know Your Lead program. This is a first in the legal industry and emulates what the SEC requires of finance institutions.

The Compliance Specialist forwards the Digital Package to our Attorney client with the intake and compliance recording.  Recordings are maintained for a minimum of 1 year in cloud storage (where the attorney/staff has access)

The Compliance Department prepares and sends out the package to each claimant for a wet signature that must be notarized.

Our Compliance Specialist stays connected with the claimant to:

• Schedule a notary to acquire the Retainer and HIPPA digitally or physically authenticated
• Make sure the wet, notarized signature is sent back (with prepaid postage)
• Set up a time for a three-way call with their doctor to confirm the diagnosis
• Keep in contact with the claimant a minimum of once a month to collect any doctor visits, new medications, etc., in the client portal, mail, or fax

Our nationwide third-party notary service returns a full document package to our office, including pictures of their state or federal id, the claimant’s legal state or federal id, and the notarized wet-signed originals of the attorney’s documents. 

We also use TrustedForm to vet our leads further.  TrustedForm is the highest standard for independent proof of consent.

TrustedForm provides unbiased third-party documentation of consent and real-time actionable insights about the leads we are acquiring.

• Legal Protection
  • Verify and document consent for compliance with regulations like TCPA, CASL, etc.
• Fraud Protection
  • Verify we are receiving authentic leads from interested consumers.
• Brand Protection
  • Verify our marketing brand is being presented properly and leads are coming from our approved sites.

Our TrustedForm certificates provide unbiased third-party documentation of consent. This proof of consent can protect you in the event of litigation while giving you confidence that your signed claimant has asked you to contact them.

TrustedForm holds TCPA certificates for up to 5 years.

During the decades we have been providing signed mass tort cases, our average replacement percentage was 10.7%  across all campaigns.

Replacements were due to false claims, the claimant was unresponsive, or the claimant’s medical records did not support the criteria of the attorney.

With the implementation of our ZeroRisk Compliance Program^TM, our average replacement percentage dropped to less than 0.05%.

OUR RESULTS:

• No Fraud
• No Fake Leads
• Eliminate Dual Representation
• Eliminates ID Theft
• Higher Settlements

Why wouldn’t you hire ZeroRisk Cases^® to sign your mass tort cases?

Get started before your competitors do…there is a limit to how many clients we can onboard.

CONTACT US FOR A CUSTOM QUOTE.

CALL 833-937-6747 OR USE OUR REQUEST A QUOTE FORM.